Samsung Galaxy S21 Ultra display issue reported by users after May 2023 update. Since its introduction in 2021, the Samsung Galaxy S21 series, renowned for its high-end hardware, features, and excellent photographic skills, have encountered various difficulties.
The Galaxy S21+ and Galaxy S21 Ultra models’ cameras, picture quality, and hardware issues have drawn criticism from users. The Galaxy S21 Ultra‘s May 2023 update, which aims to offer updates and refinements, was just released.
However, after applying this update, one user reported a display problem. The customer came to the service desk to ask for help with a pink line problem on the display. The user was told to replace the display to fix the issue, but a substantial sum of money—Rs. 31,000 ($376)—was estimated as the replacement cost.
Samsung Galaxy S21 Ultra display issue reported by users after May 2023 update
Additionally, some users said about 80% had comparable display difficulties in the complaint post’s comments area. This suggests that these devices may have a software or hardware issue. The occurrence of such concerns has been introduced previously.
Before a software update, customers of the Galaxy S21 Ultra noticed the emergence of green vertical lines. These persistent problems ominously point to a connection between software upgrades and the appearance of pink or green lines on the display. Previous S20 series customers reported experiencing similar issues.
Samsung provided free screen replacements to impacted consumers following several complaints. The business will respond to customer concerns about the Galaxy S21 Ultra as a higher priority this time and offer a free screen replacement or a workable fix for these display difficulties. The Galaxy S21 Ultra’s reported display troubles with the May 2023 update emphasize that Samsung must look into and fix these concerns to maintain a positive user experience.